Quote:
Originally Posted by joyrider1
Yes this can be done, but think about this first. If you go online you will not get the first months premium pack free. Something that the operator will give you the option of if you phone.
Think of anyone who you know who has SKY, get their Account number and use the introduce a friend offer. You will both get £50 of M&S vouchers. A good freebie..
I was phoned by VM yesterday and they asked why I had cancelled the TV service. I explained that it was purely down to the HD issue, nothing else as I am happy with the customer service of VM.
I was paying £75 for my old package, the operator offered it to me for £68 and told me I had the right to cancel my SKY order 30 days after install. She also offered to pay any monies I would have paid out in the switch to SKY.
This is a really good offer, and just go's to show how good VM can be at customer service. Its a pity that the TV service they are offering cannot match the high customer service they provide, I would be back in the morning.
The total ignoring of HDTV in yesterdays press conference confirms that I made the right switch. This coupled with the poor performance of VM over the last quarter actually makes you wonder about the future of the company as a whole...
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I completely agree - i dont know why people have such downers on either company, tbh i was happy with vm services until recently - it was the complete disregard of any firm HD improvements that tipped me over the edge coupled with the blinding offer that sky has for its hd services, im still happy with my BB and phone through virgin tho.
---------- Post added at 09:23 ---------- Previous post was at 09:20 ----------
Quote:
Originally Posted by NigelASmith
Thanks for that.
So an order for SKY can still be processed online and the engineer will have no problems with installation into a VM phone line?
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you will have no problems whatsoever and if u do order online u wont have to pay your HD premium for a month (its only 9.75 but its an offer lol) and you may get ur services installed in a matter of days.