Quote:
Originally Posted by homealone
I was thinking that, one persons 'moral victory' - rest of the flats residents loss, nice one  |
I don't understand this willingness to cower at the corporate might of Asda. It's not welshchris' fault if the store manager or the home shopping manager, in a fit of petulance, starts threatening to remove the block from their delivery system.
All chris has asked for is for Asda to either provide the service they have advertised, and which he has paid for, or else change their advertising. That is his right as a consumer.
Large chains like Asda (or, indeed, Virgin Media, who have a very close working relationship with the ASA) are never going to be kept in line if everyone's afraid of them taking 'revenge' on customers who dare to complain about poor service.