Originally Posted by homealone

Possibly the Tesco driver hasn't had his van done over, yet, we don't know ? - Having people who can collect from the bottom of the stairs ultimately reporting Asda to trading standards won't help, whether it is a driver issue, or not - and as said, it is the people who can't get beyond their door who will suffer.

I just think this could have been dealt with in a better way than one person feeling they are 'getting one over' on the supermarket by going 'public'.

The suggestion of a variation in the delivery charge sounded like a good idea - but, presumably, too late for that now??