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Subs · 25-02-2009, 14:23

hi,

I've recently moved to Bs6 and i'm getting around 2mbps from my 20MB connection.

I rang Tech support last night and was told that ther is s aproblem with the server which is being investigated. They gave me no ETA for a fix and couldn't give me any more info about the problem. They didn't even ask me to do a speed test of get my modem status.

They did credit my account tho.

It's been happening since we had VM installe which was 2 weeks ago. Even the engineer who installed it said our signal stength was poor and it shouldn't be working!

If someone can tell me how to get the Modem status i'll post it up with a couple of speedchecks.

25-02-2009, 14:23	#2
Subs Inactive Join Date: Feb 2009 Posts: 3	Re: Bristol probs? hi, I've recently moved to Bs6 and i'm getting around 2mbps from my 20MB connection. I rang Tech support last night and was told that ther is s aproblem with the server which is being investigated. They gave me no ETA for a fix and couldn't give me any more info about the problem. They didn't even ask me to do a speed test of get my modem status. They did credit my account tho. It's been happening since we had VM installe which was 2 weeks ago. Even the engineer who installed it said our signal stength was poor and it shouldn't be working! If someone can tell me how to get the Modem status i'll post it up with a couple of speedchecks.