Cable Forum - View Single Post

Russ · 25-02-2009, 09:07

You raise legit points but what makes it difficult is I only call tech support when something goes wrong and in my experience that doesn't happen very often. I'm otherwise very pleased with the service. The download speeds are very close to the advertised rate, the pings are fine and the price doesn't compare to VM's competitors. We could make a stand against VM having Indian tech support but that would mean paying more for slower speeds.

I would be very reluctant to chose that course of action.

25-02-2009, 09:07	#32
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: What I've got against VM's Indian callcentre You raise legit points but what makes it difficult is I only call tech support when something goes wrong and in my experience that doesn't happen very often. I'm otherwise very pleased with the service. The download speeds are very close to the advertised rate, the pings are fine and the price doesn't compare to VM's competitors. We could make a stand against VM having Indian tech support but that would mean paying more for slower speeds. I would be very reluctant to chose that course of action. __________________ From Jim Cornette: “Ty, Fy, bye”