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Milambar · 25-02-2009, 02:34

I understand what Mr. Russ is saying (ducks for cover).

We are English people, who speak English, who phone for assistance off an English (well, legally an American) company, to whom we are paying substantial amounts of English currency to, to obtain services in England.

Is it really acceptable that in order to query a problem, that we have to speak to people who can't speak our language very well? I don't think so. I have no issue that they are Indian, I just wish they:
A) Would stop sounding like they were chewing a brick.
B) Speak normal English.
C) Actually fix the damn problems, instead of "fobbing us off" in order to close the call quickly.

25-02-2009, 02:34	#29
Milambar Inactive Join Date: Jan 2008 Posts: 954	Re: What I've got against VM's Indian callcentre I understand what Mr. Russ is saying (ducks for cover). We are English people, who speak English, who phone for assistance off an English (well, legally an American) company, to whom we are paying substantial amounts of English currency to, to obtain services in England. Is it really acceptable that in order to query a problem, that we have to speak to people who can't speak our language very well? I don't think so. I have no issue that they are Indian, I just wish they: A) Would stop sounding like they were chewing a brick. B) Speak normal English. C) Actually fix the damn problems, instead of "fobbing us off" in order to close the call quickly.