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Old 25-02-2009, 01:37   #25
Russ
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Re: What I've got against VM's Indian callcentre

Quote:
Originally Posted by Kursk View Post
You're a hard man Mr Russ; I think that's rather quaint The Queen's English is rarely heard in the UK never mind anywhere else! Are we to take the same attitude to regional accents here?
I have no idea what you're trying to suggest but my point is clear. For me to have confidence in someone to understand my issue and help resolve my problem I need to have a level of rapport with them. And when they use wording that nobody in the UK uses (other than teachers of English to other nationalities) my confidence in them goes through the floor.
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