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Russ · 24-02-2009, 21:59

They could do themselves a world of good by actually talking like we do. Like when you go through the security questions etc they always something like "Thank you for confirming this information".

Nobody in UK callcentres says "Thank you for confirming this information". They say things like "thanks for that". The Indians just try too hard to be natural and it stands out massively. That puts me off immediately.

24-02-2009, 21:59	#13
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: What I've got against VM's Indian callcentre They could do themselves a world of good by actually talking like we do. Like when you go through the security questions etc they always something like "Thank you for confirming this information". Nobody in UK callcentres says "Thank you for confirming this information". They say things like "thanks for that". The Indians just try too hard to be natural and it stands out massively. That puts me off immediately. __________________ From Jim Cornette: “Ty, Fy, bye”