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joyrider1 · 22-02-2009, 11:58

Remember that even though an item (SKY HD Box of example), mabye outside its 12 month warranty, if the box fails you have recourse through the comsumer protection laws in that they state. "The item must last a reasonable amount of time to be fit for purpose".

So if your box fails after 18 months then the onus is still on the supplier to fix/repair the item, as this would not be considered a reasonable amount of time for a non portable appliance.

A 12 month warranty is offered IN ADDITION to your standard consumer laws, dont be fobbed off if you find yourself in this situation. If you think it is worth it, threaten a small claims court case. Always works...

22-02-2009, 11:58	#60
joyrider1 Inactive Join Date: Sep 2006 Posts: 39	Re: I have switched...... Remember that even though an item (SKY HD Box of example), mabye outside its 12 month warranty, if the box fails you have recourse through the comsumer protection laws in that they state. "The item must last a reasonable amount of time to be fit for purpose". So if your box fails after 18 months then the onus is still on the supplier to fix/repair the item, as this would not be considered a reasonable amount of time for a non portable appliance. A 12 month warranty is offered IN ADDITION to your standard consumer laws, dont be fobbed off if you find yourself in this situation. If you think it is worth it, threaten a small claims court case. Always works...