Quote:
Originally Posted by cook1984
T&C's have nothing to do with it. They do not provide the service they advertise. Their advertising is misleading.
I have another complaint ready to fire off to the ASA the moment they bring in STM on 50 meg if they don't also take the claim about being able to download HD movies in under and hour at the same time.
Also, they don't even bother to email you when the T&Cs or STM changes. Ideally they should, according to the voluntary code, email you every time you are STM'ed (i.e. every day, sometimes twice). Conservatively that last one would generate hundreds of thousands of emails a day.
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Almost gives the impression Virgin
Media dont want that information in the public domain, can't imagine why..
Of course it's possible they were just aware, that someone might try to colate such information, and who knows, maybe prove a figure other than 5%
Can't think of any other reasons why customers would be denied access to such useful information.
As for the weekends additional limits on the amount i can upload..
It boggles the mind that they're again restricting my upstream, it was already a joke, now it's seriously becoming an embarrassment.