Cable Forum - View Single Post - VPN connection problem when using wireless

Maverick1968 · 17-02-2009, 17:32

Hi, hope someone out there can help me

Ok, we have Virgin Wireless 10MB - which I must say is fantastic ! (Been with Virgin for some time now, and well pleased).

Here's what's bugging me.

- I can access work via VPN from home on my works HP Laptop no problem at all, if I wire into the modem.
- I can also access VPN wireless, as long as my wife is not logged into the internet on her Toshiba laptop. If I try to log into VPN when the wife is on her laptop, I get a message telling me that I have lost connection.
- If I'm already logged into VPN, and the wife logs on to the internet with her laptop, then I lose connection to VPN.
- Both my wife and I can use the internet Wireless at the same time with no issues at all, as long as I'm not in VPN, if I am, I lose connection to VPN.

Ruled out a problem with perhaps Virgin not liking VPN, as I can work fine if I'm wired in, or if I'm the only one on the network.

Router is the Netgear supplied by Virgin.
My works Laptop is an HP, couple of years old running XP (Yup, I know, my works are a bit behind the times lol).
My wifes computer is a Toshiba, a few weeks old, running Vista Home Premium.
We loaded the Virgin Wireless Router disc onto the wifes computer, and my works one picked it up.
Any ideas

Thanks in advance for your time.
Paul

17-02-2009, 17:32	#1
Maverick1968 Inactive Join Date: Feb 2009 Services: Virgin V+ XL TV Virgin 10MB Wireless Broadband Virgin Phone W/E and Ev Free HD TV Posts: 10	VPN connection problem when using wireless Hi, hope someone out there can help me Ok, we have Virgin Wireless 10MB - which I must say is fantastic ! (Been with Virgin for some time now, and well pleased). Here's what's bugging me. - I can access work via VPN from home on my works HP Laptop no problem at all, if I wire into the modem. - I can also access VPN wireless, as long as my wife is not logged into the internet on her Toshiba laptop. If I try to log into VPN when the wife is on her laptop, I get a message telling me that I have lost connection. - If I'm already logged into VPN, and the wife logs on to the internet with her laptop, then I lose connection to VPN. - Both my wife and I can use the internet Wireless at the same time with no issues at all, as long as I'm not in VPN, if I am, I lose connection to VPN. Ruled out a problem with perhaps Virgin not liking VPN, as I can work fine if I'm wired in, or if I'm the only one on the network. Router is the Netgear supplied by Virgin. My works Laptop is an HP, couple of years old running XP (Yup, I know, my works are a bit behind the times lol). My wifes computer is a Toshiba, a few weeks old, running Vista Home Premium. We loaded the Virgin Wireless Router disc onto the wifes computer, and my works one picked it up. Any ideas Thanks in advance for your time. Paul