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Old 16-02-2009, 21:37   #26
dizzi
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Join Date: Feb 2007
Posts: 36
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Re: Absolutely plagued with recorded sales calls

For reference - this is the email I got back from the TPS about these clowns:

Quote:
Thank you for your complaint regarding recorded messages.

Organisations that use recorded phone message to try and sell or promote their products or business have to comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003. These say that marketers who leave recorded phone messages must obtain prior consent from the subscriber before they can make such a call. Where a subscriber receives a recorded phone message they haven't agreed to there may have been a breach of the regulations.

If you are receiving recorded messages and have not given prior permission, you can complain directly to the Information Commissioner's Office (ICO), whose details are:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545745
Fax: 01625 524510
Email: mail@ico.gsi.gov.uk
Web: www.ico.gov.uk

I trust the above is satisfactory, but if you have any further queries please do not hesitate to contact me.

Yours sincerely,

Arthur Cummings

TPS Team Leader
So I keep complaining about every one of the calls I get to the ICO now. I fully intend to keep on complaining because I'm sick to death of the assumption that we PAY (through the nose judging by my most recent phone bill) to be harrassed by these numpties in the privacy of our own homes. I never ever ever tick the opt in marketing option on anything, and I'm scrupulous in selecting the opt out option where there's one there for that (and specifiying that I want to have it selected when giving details out over the phone or anything) - my bank continue to get very annoyed that I won't let them put me on their marketing calls list... shame heh.
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