View Single Post
Old 16-02-2009, 11:30   #7
Noggo
Inactive
 
Join Date: Dec 2007
Location: Kidderminster
Services: VM XL broadband, Sky+ TV and BT phone
Posts: 670
Noggo has entered a golden reputation eraNoggo has entered a golden reputation eraNoggo has entered a golden reputation eraNoggo has entered a golden reputation eraNoggo has entered a golden reputation eraNoggo has entered a golden reputation eraNoggo has entered a golden reputation eraNoggo has entered a golden reputation eraNoggo has entered a golden reputation eraNoggo has entered a golden reputation eraNoggo has entered a golden reputation era
Re: How can I get Virgin to fix my broadband?

Well what are the costs for alternatives, including TV and if you do stop with VM are you prepared to live with a dodgy connection. If you are prepared to live with a dodgy connection, ring them up and see if you can get any money knocked off your monthly bill for the inconvenience.

Are BT going to reactivate your line for free? (probably yes if you're prepared to take out a 12 month contract)
If want to evaluate the ADSL route here is a few websites that you may find helpful:

http://www.samknows.com/broadband/checker2.php to see what companies supply DSL from your local BT exchange, should look like this:

Quote:
Congratulations, you are in a broadband enabled area.
The following services are available in your location:

BT Wholesale ADSL
BT Wholesale ADSL Max
BT Wholesale WBC (21CN)
BT Wholesale SDSL
AOL LLU
O2 / Be LLU
Bulldog LLU
TalkTalk (CPW) LLU
Sky Broadband / Easynet LLU
Tiscali LLU
Tiscali TV (via Tiscali LLU)
Orange LLU (Formerly Wanadoo)
Virgin Media (Cable)
To check the estimated speed you'll get http://www.adslchecker.bt.com/pls/ad...hecker.welcome
if you haven't got a BT phone number use the postcode checker (same webpage, link at bottom)

All I can say about the ADSL route, you're bound to be able to get around the 2Mb speed you're currently on with Virgin. All you've to do is choose one without any monthly download limits, eg: 10GB, 20GB etc unless this suits your surfing habbits. Post your Samknows checker, advised line speed results.
Noggo is offline   Reply With Quote