Thanks guys, not too bad now..... can I guess this was you, as I had to reboot the modem as it hung like a donkey
7-Information I510.0*** BOOTING *** SB4100-4.0.6-SCM-NOSHELL
0411232247317-Information C100.0 UCC-RSP Upstream Channel Change Response
0411232247317-Information C0.0UCC-REQ Upstream Channel Change Request 0411232247268-Debug T505.0Acquired Upstream with status OK 0411232247207-Information H501.1HFC: Shutting Upstream Down 0411232247207-Information C100.0UCC-RSP Upstream Channel Change Response
0411232247207-Information C0.0UCC-REQ Upstream Channel Change Request
pinging the ntlworld.com website I get the following stats......
Ping statistics for 62.253.162.30:
Packets: Sent = 125, Received = 123, Lost = 2 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 60ms, Average = 18ms
kind of looks a lot better
Thanks again