Quote:
Originally Posted by g0mit
I am having 50m installed on Saturday is there any questions I should ask the tech
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Ask him to recommend a good brand of lube for the inevitable shafting you're in for later on this year
Yes I've decided against 50Mbit. This is part of the reason why:
Quote:
"Rob Haswell" [mod edit:removed email address] wrote in message
news:OTBkl.5704$Pg1.5127@newsfe26.ams2...
Hi again,
Further to #898962, the engineers have just left and while I was getting nearly 50mbit (I suspect losses in my switch), I'm still getting packet loss on this line, although not in the same manner that I was before.
Now it's a very consistent 20% packet loss, instead of before which only started losing packets after I hammered it. My throughput has also dropped now to just over 25mbit, but I really don't care about that, I just want my latency and reliability back.
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Quote:
Hi Rob,
unfortunately we have no way of moving your modem to a less utilised upstream channel. As it stands this matter has been assigned to the team who deal with capacity problems but they are yet to update the ticket so we have no idea of any kind of time frame for the resolution of this fault. I'm very sorry.
-- Kind Regards Eric Roberts Virgin Media Technical Support
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As you may know I'm rather fond of upstream, however this guy was the first 20Mbit customer on his CMTS and they'd already put 20Mbit customers onto it who dared to use that massive 8.8Mbit upstream channel so this guy was congested.
Yep, congestion on upstream already, with the 1.75Mbit offering. Doesn't really bode well for it increasing any time soon so I think I'll see out my existing contract and go elsewhere!
Dire.
Those of you asking about when, for the 300th time
No, no and no. No-one knows until a matter of a day or two before hand. As a guide my area was scheduled for a week and half away to get the kit installed, this has had to be pushed back, and even this is no guideline of when the service will be released. Things could go swimmingly or be a total disaster and it take ages before it's approved for 50Mbit release.
Or they could do a Leeds special and release 50Mbit onto areas not ready for it - I'd take the second option personally!