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Re: uTorrent
You may be overwhelming your upload now that your package has been reduced. There is, to my knowledge nothing prohibiting the use of torrents (save the law and the like) within the Virgin Media network, at least cable side.
The response time for email is longer than that for telephone. The newsgroups may be a better bet, but I'll wager a buck to a loonie that you're getting traffic managed now, and when the penalty kicks in you are saturating your connection to the point of collapse.
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