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Old 23-11-2004, 22:47   #1
ntangle
Inactive
 
Join Date: Nov 2004
Location: Farnborough, Hants
Services: NTL Digital, BB 1.5Mb, Sky+
Posts: 7
ntangle is an unknown quantity at this point
Spurious Packet Loss

I have been having loads of problems with BB for about 2 years, the main problem is losing the downstream component (Have a SB4100 CM)

Quote:
0411091121477-InformationH501.2HFC: Shutting Downstream Down 0411091121472-AlertT507.0Received Async Error Range Failed 0411091121303-CriticalH501.8HFC: T4 Timer Expired 0411091121307-InformationH501.11HFC:Unable to recover FEC lock 0411091121273-CriticalH501.16HFC: FEC LOCK recovery failed

This seemed to get resolved, now I am suffering from wild packet loss 30-40% but this evening after rebooting the CM I am only suffering from 5% (pinging glfd-t2core-a-ge-wan61.inet.ntl.com). I have spoken to the faults line and they say it is the cable modem at fault. It is very irregular. Any idea's anyone??
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