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Old 02-02-2009, 20:10   #13
spiderplant
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Join Date: Jun 2003
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Re: Slow Remote Reactions

Quote:
Originally Posted by yazza34 View Post
just spoke to them and they said it can take up to 5-6 seconds to respond from a single action, because it has a recording tuner in the box? i said i had used another box which was much quicker and the woman on the other end of the phone said "no, it wasnt" lol. really helpful
*sigh*

Try calling again, and this time don't mention the speed. Mention that when you press one button, the box does something else.

---------- Post added at 20:10 ---------- Previous post was at 19:53 ----------

Quote:
Originally Posted by demented View Post
Just people quoting "IR" without doing the tests is unrigorous and unscientific
On the other hand, suggesting it as a possibility is helpful. No point in someone waiting for a tech to visit if it's something they can easily remedy themselves.

Quote:
Originally Posted by demented View Post
What's more it concedes in the article you quote how unlikely it is
It is a rare fault. Personally I've never witnessed it with compact fluorescents, nor LCD or plasma TVs. (I have seen STBs affected by full-size fluorescents and sunlight). But with 4 million boxes, it still causes problems for a significant number of people.
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