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**Chris** · 02-02-2009, 16:37

The advice in that forum seems to be to ask them to perform a 'call log investigation'. Have you taken your complaint with them any further yet?

02-02-2009, 16:37	#7
Chris Trollsplatter Cable Forum Team Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 38,300	Re: Premium rate call on bill The advice in that forum seems to be to ask them to perform a 'call log investigation'. Have you taken your complaint with them any further yet?