Quote:
Originally Posted by chelleasb
i have 4 cables,
1) power cable
2) a blue ethernet cable
3) coax cable
4) grey modem cable
people I have spoken who are on virgin media only have the 3 cables so very confused. virgin were no help, in fact they were rude. any ideas would be great!!
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More than likley you have the ethernet ( lan ) cable ( blue ) & usb cable ( Grey ) plugged into the modem. UNPLUG the grey usb cable. use the BLUE ethernet cable & plug it directly into the router from the cable modem. then connet all pc's into the router via thier ethernet ( lan ) ports.
this is how u should set up your modem / router.
PC (s) - ROUTER - CABLE MODEM - INTERNET
your modem does not need the USB lead plugged into it.
That should cure your problem