Quote:
Originally Posted by TaiLZ
On the Croydon UBR, apparently some of the customers aren't experiencing 'full' or near full speeds until the techies 'exit their job', might be coincidence though as some guy from despatch said it just takes time to move ubr, (could be correct, i was on ubr03, now on 19)
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That seems quite odd, you should move as soon as you plug in the new modem. It locks onto the primary D3 channel then bonds the others. Modems search the channels from bottom to top and the primary D3 channel is at 299MHz, the legacy channels (such as CMTS 03) are up at 331 and 339MHz. Sounds like provisioning took a while rather than 'moving CMTS', I can imagine you won't get full speed until the modem's registration has been completed.
The people who aren't seeing full speeds are not seeing them due to technical issues as confirmed by VM above. Nothing to do with which CMTS people are on, well, it's everything to do with which CMTS they are on and how they are getting there really
I think also there are 3 CMTS that DOCSIS 3 is running on in Croydon, and these'll be further segmented. You are ok and will hopefully stay that way, the other couple of unfortunate chaps aren't
I'd be interested in the numbers from your modem if they're available, especially upstream as that's where the fault lies in the other cases, thanks.