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caph · 23-01-2009, 22:58

I thought I'd post this in case anyone else is having problems connecting to the internet on their Virgin phone.

I've not been able to get on the internet for a few weeks now and assumed my phone was knackered, until I tried on a new phone and got the same problem.

After fiddling around with the settings for a while I found that the problem was the gateway IP address which Virgin say is 193.30.166.3. If I delete this altogether I can get on the internet without any problems.

This is the same on two different makes of phone so I don't think it is phone specific.

Hope that helps anyone else having problems.

23-01-2009, 22:58	#1
caph cf.geek Join Date: Jun 2007 Posts: 563	Virgin Internet Access Problems I thought I'd post this in case anyone else is having problems connecting to the internet on their Virgin phone. I've not been able to get on the internet for a few weeks now and assumed my phone was knackered, until I tried on a new phone and got the same problem. After fiddling around with the settings for a while I found that the problem was the gateway IP address which Virgin say is 193.30.166.3. If I delete this altogether I can get on the internet without any problems. This is the same on two different makes of phone so I don't think it is phone specific. Hope that helps anyone else having problems.