Thought I'd post some comments about my 50Mb service in Purley, Croydon after the install on Tuesday. Blazingly quick at first in the morning but come the evening it came to a grinding halt, at daytimes intermittently but evenings mostly making my connection seem like dial up. After daily frustrating phone calls with 'techies with accents' reading flowcharts today I finally got through to a dedicated 50Mb team on 0800 052 0431. I was most relieved to hear a scouser down the line (who didn't want me to reinstall Windows and insist on fitting the VM supplied router which is inferior to my own!) After 10 minutes holding he noticed that the s/n ratio further up the network in the Croydon head end was intermittently spiking all over the shop which he's escalated up to fix which should be very quickly cos VM have made it a priority to sort out any glitches asap.
When it works properly though christ it's quick. 5Gb in 22 minutes.
