Cable Forum - View Single Post - I can't keep my number!

Motorman · 18-01-2009, 23:27

Was the number originally a cable number or originally a BT number?

it makes a big difference in the way the ohine company deals with the number porting

If its a BT number then its a straightforward number port which they should be able to do easily.
If the number originated from cable then they MUST process it as a RETURN TO DONOR number port.
just mention this when you call customer services to ask them to action the request (again).
Its true if its not available then it can be added by Central HouseFiles
if you ask them nicely!

18-01-2009, 23:27	#12
Motorman Inactive Join Date: Apr 2004 Location: cloudbase Services: 20mb Family with V+ Posts: 71	Re: I can't keep my number! - Help please Was the number originally a cable number or originally a BT number? it makes a big difference in the way the ohine company deals with the number porting If its a BT number then its a straightforward number port which they should be able to do easily. If the number originated from cable then they MUST process it as a RETURN TO DONOR number port. just mention this when you call customer services to ask them to action the request (again). Its true if its not available then it can be added by Central HouseFiles if you ask them nicely!