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Old 23-11-2004, 19:44   #14
paulh
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Join Date: Nov 2004
Posts: 4
paulh is an unknown quantity at this point
Re: Cambridge Area Outage?

My connection (750k, CB4 area) went awry on saturday, horrible on sunday. Yesterday (monday) was practically non-existent - I rang customer support, and got through to level 2 tech support after much waiting. He couldn't really help much but said he'd send an engineer on friday. My connection seems fine now (since about lunchtime today, Tuesday)- I'd convinced myself there was something wrong with my modem, maybe an intermittent fault. I guess it's nothing to do with my setup as others are having same problems and I'll cancel the engineer if the connection stays up for a day.

I'm surprised though that ntl tech support didn't know there was a fault in this area given we've all suffered the same problem!
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