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dodgem22 · 09-01-2009, 11:59

My on demand is still very tempermental sometimes it just wont work, well most of the time it wont. i do feel virgin are improving and have started to listen to their customers. i have had emails from virgin before asking for my thoughts so i was a little confused last week why the call center asked for my email address so i refused to give it to them.

On the whole though i think Virgin is going in the right direction now and is improving

09-01-2009, 11:59	#21
dodgem22 cf.addict Join Date: Mar 2007 Location: staffordshire Services: virgin tv phone and broadband giff gaff mobile Posts: 280	Re: Vm - we are listen to customers ! My on demand is still very tempermental sometimes it just wont work, well most of the time it wont. i do feel virgin are improving and have started to listen to their customers. i have had emails from virgin before asking for my thoughts so i was a little confused last week why the call center asked for my email address so i refused to give it to them. On the whole though i think Virgin is going in the right direction now and is improving