Great I really appreciate all of this. I need to know what my rights are as I would like to complain. The engineer was such an ars* that he came round and said to stop arguing with him!!!! I want I just wanted to say I dont agree and can he put it right. Then he said if I wanted it moved I would have to pay well no I didnt ask for it to be there in the first place ;(
It is not the easiest thing to do to find out what is right and wrong about this one and it doesnt help when the response from BT is so cold. Thanks for the input
