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Old 06-01-2009, 11:58   #6
Maggy
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Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 72
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
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Re: Searching on the VirginMedia site

Quote:
Originally Posted by chickendippers View Post
Well the main function of the Virgin Media website is as a news/entertainment web portal, not specifically for Virgin Media customers. The Customer Zone and Help sections are where customers need to go for help, so the search is there.

That said, I agree they could make the search more prominent. Both sections could do with a major overhaul IMO they're not very user-friendly.
It's not changed in that respect since NTL took over..I always had trouble finding anything with them as well.
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