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chickendippers · 06-01-2009, 11:28

Well the main function of the Virgin Media website is as a news/entertainment web portal, not specifically for Virgin Media customers. The Customer Zone and Help sections are where customers need to go for help, so the search is there.

That said, I agree they could make the search more prominent. Both sections could do with a major overhaul IMO they're not very user-friendly.

06-01-2009, 11:28	#5
chickendippers Inactive Join Date: Jan 2004 Location: Newcastle and Horsham Services: On-cable: TV-L, BB-L, Phone-M. Off-cable: Sky+ HD, Plusnet Unlimited. Posts: 1,432	Re: Searching on the VirginMedia site Well the main function of the Virgin Media website is as a news/entertainment web portal, not specifically for Virgin Media customers. The Customer Zone and Help sections are where customers need to go for help, so the search is there. That said, I agree they could make the search more prominent. Both sections could do with a major overhaul IMO they're not very user-friendly.