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seanyseansean · 06-01-2009, 10:40

Hi,

Are there any engineers who could do a quick check for me please? We have a NTL Business fibre connection with leased line+phone. After coming back from the Christmas break staff are complaining that calls are being dropped randomly.

I've checked our Avaya box which seems okay, but it's such a bag of c**p that I wouldn't be surprised if it was the issue. It would be nice to verify that Virgin / NTL don't have a know problem at their end before I go digging too far.

Thank you

edit: p.s. we are connected to the 'azte' UBR, which is strange as we're only 1 mile away from Staverton. Is Staverton residential customers only?

06-01-2009, 10:40	#1
seanyseansean Inactive Join Date: Mar 2008 Posts: 10	Intermittent Call Dropping Hi, Are there any engineers who could do a quick check for me please? We have a NTL Business fibre connection with leased line+phone. After coming back from the Christmas break staff are complaining that calls are being dropped randomly. I've checked our Avaya box which seems okay, but it's such a bag of c**p that I wouldn't be surprised if it was the issue. It would be nice to verify that Virgin / NTL don't have a know problem at their end before I go digging too far. Thank you edit: p.s. we are connected to the 'azte' UBR, which is strange as we're only 1 mile away from Staverton. Is Staverton residential customers only?