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Old 02-01-2009, 17:57   #4
Axegrinder
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Join Date: Jun 2007
Location: Shottingham
Age: 34
Services: Virgin BB M 10Mb Freeview
Posts: 720
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Re: Problems staying connected

Quote:
Originally Posted by sparky621 View Post
Hi all,
After a short while of reasonable stability my modem has decided it once again doesn't want to stay connected. Every time I have to go through the full power down/reset procedure we all love so much! Sometimes I've had to repeat it 2 or 3 times before I get a connection.
The modem is a ntl:home 200 and is about 7 years old now.
My levels are:
Downstream Receive Power Level : 25.3 dBmV
Downstream SNR : 23.4 dB
Upstream Transmit Power Level : 37.0 dBmV

I've also got the fault log hopefully one of you will be able to tell me whats happening?:
Attachment 17469
Thanks and HAPPY NEW YEAR TO YOU ALL
Sparky
Your downstream power is incredibly high, and your downstream SNR is far too low, you will need a tech for that.
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