[rtj]

(Hope this is in the right forum). I have a problem with the interior wiring -i.e past the BT master socket.

The master socket is wired thus:
Terminal 5 - 2 blue wires
Terminal 2 Orange and a Green wire (i.e 2 separate wires, each coming from a different cable).
Terminal 3. exactly as Terminal 2.

This socket works OK - it has a ‘phone and a broadband connection. A spur to the kitchen also works OK. The wiring for this is:
5 Blue
3 Orange
2 Green

The socket that I believe to be the problem also links with an upstairs socket. Obviously this doesn’t work either.

The socket (in my study) is wired like this:
2 Green plus another wire - White + Green.
3 Orange
5 Blue

Now, when I unscrewed it from the wall 2 loose wires were evident: Orange + white, which I believe should go on 3, and Blue+ white, which I believe should go 2.

Here’s my dilemma: when I connect the 2 loose wires in those terminals - I still get a dead ‘phone - not even dialing tone tone.

I tried several combinations to no avail - even the Blue + white onto blue (Terminal 4).

The upstairs socket to which my study socket is linked is wired thus:
5 Blue, and Blue+white
3 Orange, and orange+white
2 Green, and White+Green

I’ve just replaced the study socket with a new one with screw terminals. It still doesn’t work.

Please can anyone help?

Thanks,
RTJ