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Abdul Raheem · 28-12-2008, 15:45

Hello. Has anyone else lost their internet broadband in Birmingham, in the B19 area? I have no connection at all, except this iPhone I'm using to post this.

I have searched this forum for any section on broken connections but can't find anything. If I've posted in the wrong forum then I apologise. There is another one with the same problem in Leicester so thought it may be allright.

I have tried to contact VM customer services but can't seem to get through to anyone. I only get a message telling me to unplug my modem for 2 minutes to reset but that doesn't help.

I've never had any sort of problem with either my connection or customer services, but that may be because this is the 1st time I've ever had to contact them. I have read a lot about poor customer services and colleagues at work say they wouldn't touch VM with a barge poll. They've had it before but never again.

Please tell me if there is a known problem in Birmingham B19 at the moment and when it's likely to be fixed or where I look to get this info

28-12-2008, 15:45	#1
Abdul Raheem Inactive Join Date: Dec 2008 Location: Birmingham Services: Broadband + phone Posts: 2	Birmingham broadband connection problem Hello. Has anyone else lost their internet broadband in Birmingham, in the B19 area? I have no connection at all, except this iPhone I'm using to post this. I have searched this forum for any section on broken connections but can't find anything. If I've posted in the wrong forum then I apologise. There is another one with the same problem in Leicester so thought it may be allright. I have tried to contact VM customer services but can't seem to get through to anyone. I only get a message telling me to unplug my modem for 2 minutes to reset but that doesn't help. I've never had any sort of problem with either my connection or customer services, but that may be because this is the 1st time I've ever had to contact them. I have read a lot about poor customer services and colleagues at work say they wouldn't touch VM with a barge poll. They've had it before but never again. Please tell me if there is a known problem in Birmingham B19 at the moment and when it's likely to be fixed or where I look to get this info