Cable Forum - View Single Post - I can't keep my number!

hansi · 12-12-2008, 19:15

I have a similar problem though maybe not so critical. When I changed from BT to Virgin, they got a temporary number first and then said that my BT number would be ported over which it was. However, when I got the next edition of the Phone Book, both the temporary number and my correct number were listed. When I rang the temporary number, it was unobtainable, so I rang Virgin who told me to ring B, who told me to ring Virgin etc, and so on, and then Virgin said they would sort it out. However, when the next edition came out, the temporary number was still there, and it wasn't easy trying to explain to an Indian call centre! I have emailed them today with a complaint. See if that works.

12-12-2008, 19:15	#8
hansi cf.geek Join Date: Jun 2003 Posts: 761	Re: I can't keep my number! - Help please I have a similar problem though maybe not so critical. When I changed from BT to Virgin, they got a temporary number first and then said that my BT number would be ported over which it was. However, when I got the next edition of the Phone Book, both the temporary number and my correct number were listed. When I rang the temporary number, it was unobtainable, so I rang Virgin who told me to ring B, who told me to ring Virgin etc, and so on, and then Virgin said they would sort it out. However, when the next edition came out, the temporary number was still there, and it wasn't easy trying to explain to an Indian call centre! I have emailed them today with a complaint. See if that works.