Cable Forum - View Single Post - What features do you think Virgin Media should implement?

Olibubble · 12-12-2008, 19:12

1. The ability to rearrange the channels

2. Live Now and Next updates

3. Reduced bandwidth throttling so that past 11pm it is switched off. Currently if you hit the max upload/download just before 9pm, you are throttled until 2am in the morning. Which is a bit unfair.

4. An information page that allows you to see when your throttling started and proof you have indeed hit your limit.

5. VM servers that mirror the iPlayer content and are outside of the bandwidth caps (being on the same network will limit the costs to VM)

6. Tech Support that actually know what they are on about. (I had one person fail to understand that 5% packet loss constantly is unacceptable and that she would not see packet loss on a test of only 10 packets - she also claimed she could not do the test more than once... anyway, that rant is for another section, but you get the idea)

12-12-2008, 19:12	#65
Olibubble Inactive Join Date: Dec 2008 Posts: 2	Re: What features do you think Virgin Media should implement? 1. The ability to rearrange the channels 2. Live Now and Next updates 3. Reduced bandwidth throttling so that past 11pm it is switched off. Currently if you hit the max upload/download just before 9pm, you are throttled until 2am in the morning. Which is a bit unfair. 4. An information page that allows you to see when your throttling started and proof you have indeed hit your limit. 5. VM servers that mirror the iPlayer content and are outside of the bandwidth caps (being on the same network will limit the costs to VM) 6. Tech Support that actually know what they are on about. (I had one person fail to understand that 5% packet loss constantly is unacceptable and that she would not see packet loss on a test of only 10 packets - she also claimed she could not do the test more than once... anyway, that rant is for another section, but you get the idea)