Re: I can't keep my number! - Help please
No it isn't right. For each address Virgin have list of BT number ranges in the area.
All that has happened is the one for the OP is missing. This is sorted by the 'Central Housefile Admin' team.
All that needs to happen is a Customer Services agent phone the admin team and ask them to add the 94 range to the address. Should be done in about 2 minutes.
The number can then be booked on
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