View Single Post
Old 09-12-2008, 03:01   #11
darkbeing
Inactive
 
Join Date: Dec 2008
Location: london
Posts: 36
darkbeing is an unknown quantity at this point
Re: Vm - we are listen to customers !

Oh no make them stop puleeeeeeze !
I thought they were listening so I clicked on "call centres" in the hope I could type out a rant at them but it was just some cra**y video showing how VM are going to continue making life hard for customers to get good technical support in one phone call!

Damn since when does "listening to you" = "playing a video at you" ?
Quote:
Everytime you call VM you should get an e-mail asking you about how you were treated, if your issue was resolved and what you would like to see changed or improved.
So if you're not filling them in, they can't hear you.
I have NEVER not once had a satisfactory call with anyone at the Indian call centres. They know absolutely nothing about anything to do with computers or VM policy or anything. their sole purpose is to act as a waste of time.

I DARE ONE OF THEM TO SEND ME AN EMAIL ASKING FOR AN APPRAISAL !
I never have recieved an email off them at all.
darkbeing is offline   Reply With Quote