Quote:
Originally Posted by Gary L
The way it works is they know that a certain amount of people will see it for what it is and won't see it as unlimited. they don't want them people. they want the ones who purchase it on the basis of it being sold as unlimited.
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A good business practice, I can't argue with it, however:
Quote:
Originally Posted by Gary L
there is small print to say that it's not unlimited. they put that there themselves because they know it's not unlimited.
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The fact they have to rely on small print explicitly stating it's not unlimited is blatant misuse of the word, and Ofcom should be clamping down on it, but sadly they seem to be siding with ISPs and mobile phone providers on this.
Quote:
Originally Posted by Gary L
if they get complaints they just get referred to the small print. there is nobody to complain to about it being called unlimited when it's not.
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Again, it shouldn't be allowed, and Ofcom should be stopping this happening.
Quote:
Originally Posted by Gary L
if it was a man on the markrt falsely selling it as unlimited he would be shutdown. but becuse it's a company they can keep on taking the money.
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The rules should never be different for a conglomorate as large as Virgin compared to the market man. Just because they have more money to burn doesn't mean they should get away with it.
Quote:
Originally Posted by Gary L
they can say anything they like about a product. as long as they use a * next to the claim and small print explaining why it's not what they have claimed it to be, have or do.
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See my point above. They should never have to rely on small print. I hate having to squint at the screen / letter / roadside ad to read the T+Cs. Advertising is advertising, but there are rules and they should be enforced.