Cable Forum - View Single Post - Virgin Media Contact Nums and Emails needed

chickendippers · 04-12-2008, 22:49

I've always had success using the BT online line fault reporting tool; the txt message updates are very handy and the two fault we had was resolved in about 24 hours. In my opinion VM could learn from them.

However when it comes to broadband, my experience of BT is shocking.

04-12-2008, 22:49	#16
chickendippers Inactive Join Date: Jan 2004 Location: Newcastle and Horsham Services: On-cable: TV-L, BB-L, Phone-M. Off-cable: Sky+ HD, Plusnet Unlimited. Posts: 1,432	Re: Virgin Media Contact Nums and Emails needed - high ups I've always had success using the BT online line fault reporting tool; the txt message updates are very handy and the two fault we had was resolved in about 24 hours. In my opinion VM could learn from them. However when it comes to broadband, my experience of BT is shocking.