Re: What features do you think Virgin Media should implement?
A couple of things really, firstly, more high definition channels. Just BBC HD really isn't competitive with Sky. So basically, anyone who buys a HD telly should dump VM for sky. Especially when there's ITV HD and CH4 HD available for free on freesat (and that's just the free channels).
Additionally, the people manning the technical support line should be qualified engineers. I don't know about you but I'm fed up with the same script over and over, asking the same stupid questions, whatever the fault. And somehow it always ends up being my PC's fault.
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