Cable Forum - View Single Post

Fred Fish · 24-11-2008, 16:13

What would you consider to be an unreasnoble number of wrong numbers.

We have had our phone with VM for about 3 weeks and are getting at least 4 sometimes as many as 10 wrong numbers a day (those are the ones we know about - dont know what happens when we are not here).

To be accurate they are not strictly speaking "wrong" numbers as the people on the other end always ask for the same 2 people - the calls come from a variety of different companies and I have tried telling them to change their records. As time goes on I am finding it increasingly difficut to be civil to them!

My guess is that VM have assigned us an old customers number and havent left enough time since the last account was closed.

In fairness to VM I havent contacted VM, but do you think I would be justified in asking them for a different number?

Cheers

John

24-11-2008, 16:13	#1
Fred Fish Inactive Join Date: Nov 2008 Location: Colchester Age: 63 Services: Virgin VIP Posts: 111	Unreasonable number of wrong numbers What would you consider to be an unreasnoble number of wrong numbers. We have had our phone with VM for about 3 weeks and are getting at least 4 sometimes as many as 10 wrong numbers a day (those are the ones we know about - dont know what happens when we are not here). To be accurate they are not strictly speaking "wrong" numbers as the people on the other end always ask for the same 2 people - the calls come from a variety of different companies and I have tried telling them to change their records. As time goes on I am finding it increasingly difficut to be civil to them! My guess is that VM have assigned us an old customers number and havent left enough time since the last account was closed. In fairness to VM I havent contacted VM, but do you think I would be justified in asking them for a different number? Cheers John