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Ed2020 · 14-11-2008, 02:17

Hi all,

For about a week now I have been experiencing intermittent speed problems whilst browsing and downloading. On occasions downloading from microsoft.com (normally a very fast site for downloads, in my experience) has been around dial-up speeds or worse. Browsing is also very laggy on occasions.

Would somebody mind taking a look at my power levels to see if there is anything wrong there before I endure the ordeal that is the offshore call centres please?

Downstream Status
Operational

Channel ID
0

Downstream Frequency
331000000 Hz

Modulation
256QAM

Bit Rate
20480000 bits/sec

Power Level
10.0 dBmV

Signal to Noise Ratio
39.8 dB

Upstream Status
Operational

Channel ID
1

Upstream Frequency
18800000 Hz

Modulation
QPSK

Bit Rate
768000 bits/sec

Power Level
32.5 dBmV

FWIW my modem is a Scientific Atlanta 2100. Downstream power seems to fluctuate +/- 0.3dBmV from 9.7dBmV.

I'm currently running four downloads from gamefiles.virginmedia.com and getting speeds that occasionally hit 1.8MBps, but are normally around the 300KBps mark.

Many thanks,

Ed.

14-11-2008, 02:17	#1
Ed2020 Inactive Join Date: May 2007 Services: Virgin Media XL package. Posts: 272	Intermittent Speed Issues. Hi all, For about a week now I have been experiencing intermittent speed problems whilst browsing and downloading. On occasions downloading from microsoft.com (normally a very fast site for downloads, in my experience) has been around dial-up speeds or worse. Browsing is also very laggy on occasions. Would somebody mind taking a look at my power levels to see if there is anything wrong there before I endure the ordeal that is the offshore call centres please? Downstream Status Operational Channel ID 0 Downstream Frequency 331000000 Hz Modulation 256QAM Bit Rate 20480000 bits/sec Power Level 10.0 dBmV Signal to Noise Ratio 39.8 dB Upstream Status Operational Channel ID 1 Upstream Frequency 18800000 Hz Modulation QPSK Bit Rate 768000 bits/sec Power Level 32.5 dBmV FWIW my modem is a Scientific Atlanta 2100. Downstream power seems to fluctuate +/- 0.3dBmV from 9.7dBmV. I'm currently running four downloads from gamefiles.virginmedia.com and getting speeds that occasionally hit 1.8MBps, but are normally around the 300KBps mark. Many thanks, Ed.