Quote:
Originally Posted by CIS
£17 ****ing pounds on my 02 bill last month for calling Virgin Support!
and already £1.30 for this month.
Is my speed problem sorted? No.
I can't even call them right now and spend money, that I don't want to spend, on their support system, as everytime I do the call goes through to India.
And some of that money I'm spending right now, on the support I'm not getting, for the Cable that I'm paying for, is being spent on some **** telling me BEFORE I get through to the multiple choice "press 1 2 or 3 for broadband, TV or Mobile" that virgin can now receive my favorite sky channels, then the bitch names all the sky channel that are coming back to virgin. Why can she not do this, instead of the ****ing music, while i'm waiting in the queue for a support rep to answer!
£17!
|
I fell your pain, I really do.. I go through the same pretty much every week.
When it wasn't freephone not so long ago, they refunded the cost of my call when they agreed their was a problem & it wasn't caused by me.
Perhaps you could suggest your costs gets knocked off your bill?