Originally Posted by Jeremy Harris

Maybe, but I seem to recall getting a compensation figure automatically from the electricity company a couple of years back that was a nice round figure and considerably more than the proportion of time that the supply was off (I think we were without power for about 20 hours or so). Mind you, this could have been a "goodwill" type payment, I suppose, much like the free month I got when the cable network went down for a week.

I may be that the regulators for power, water etc providers have laid down some rules on compensation. I doubt that Ofcom (or whoever it is that rather ineffectually regulates ISPs) has managed to enforce something similar.

Jeremy