Thread: Slow connection
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Old 11-11-2008, 22:34   #35
whydoIneedatech
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Re: Slow connection

Quote:
Originally Posted by McCartneyUK View Post
Hi all , 1st post here but a long time reader of the forum

Anyway, I live in Newtownabbey and im having the same problem with my speeds , just like Ciaran etc. Im on a 20mb package (£37 a month!)and i only switch the pc on after 7.30pm , so i dont download anything which would enable me to get throttled. I only play online games like COD4 and Battlefield 2. Over the last few weeks my ping has went up from 20-30 on servers to 90-140. Total lagsville.

Not sure what info you guys need but heres what it says in my modem config etc , any help would be great! Im on Vista 64 Ult and its spyware/virus free.

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 2
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 4.4 dBmV
Downstream SNR : 41.2 dB
-------------------------------------------------------------------------------------
Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 29200000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 52.0 dBmV
Upstream Mini-Slot Size : 2
-------------------------------------------------------------------------------------
Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

I phoned tech support and got some Indian girl tell me it was my wireless , even though im using ethernet and not wireless at all. Unreal.

Thanks in advance
That looks quite normal for an NTL connection, all power levels within normal operational parameters.

Any issue must lie elsewhere.
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