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Firebird_UK · 08-11-2008, 20:57

I voted with my wallet.

I've become so disappointed with Virgin Media and their Mumbai muppets over the last year or so. On the L package I should be getting 10Mb, but performance tests consistently only show around 1.6Mb.

So this week I told them to put me back to the basic 2Mb service as that's all that I think they can competently deliver. I did give then the option of sending an engineer to demonstrate their service running at 10Mb, but they declined and were happier to downgrade me.

Have I noticed any difference? No.

Like all Telcos VM are over selling what they can deliver. It's a shame users don't club together in a class action against these companies for not delivering what they sell. Ferrari would soon be in court if they sold a sports car they claimed would do 200mph that turned out to have trouble getting to 40mph! That's what VM (and the others) are getting away with though.

Nuff said, I'm off to enjoy my 2Mb - 'cos it's just as fast as the 10, or 20Mb packages I reckon!

08-11-2008, 20:57	#28
Firebird_UK Inactive Join Date: Nov 2008 Posts: 5	Re: Slow connection I voted with my wallet. I've become so disappointed with Virgin Media and their Mumbai muppets over the last year or so. On the L package I should be getting 10Mb, but performance tests consistently only show around 1.6Mb. So this week I told them to put me back to the basic 2Mb service as that's all that I think they can competently deliver. I did give then the option of sending an engineer to demonstrate their service running at 10Mb, but they declined and were happier to downgrade me. Have I noticed any difference? No. Like all Telcos VM are over selling what they can deliver. It's a shame users don't club together in a class action against these companies for not delivering what they sell. Ferrari would soon be in court if they sold a sports car they claimed would do 200mph that turned out to have trouble getting to 40mph! That's what VM (and the others) are getting away with though. Nuff said, I'm off to enjoy my 2Mb - 'cos it's just as fast as the 10, or 20Mb packages I reckon!