Quote:
Originally Posted by AndyCambs
Some people seem to forget that the reason companies are in business is to MAKE MONEY. They're not a charitable organisation...
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Quite true but if a company advertises the quickest internet connection but doesn't provide it............
VM are a classic The Problem with this is "up to". I have "up to" 20Mb and receive a "minimum" of 16Mb with no traffic management whatsoever. Add to that the fact that if my exchange comes only near being oversubscribed then BE will stop any more customers until it is upgraded to take the load.
I was told the minimum speed I could expect BEFORE I moved to them and they have exceeded that.My thoughts are that all ISP'S should at least advvise a minimum speed to their customers rather than the "up to" option.
I have even gone so far as getting in touch with the governing authouities
on this and I do believe they will be taking some action.
I do NOT knock anyone who is happy with the service they receive from VM, I wasn't and I went elsewhere. I'm happy with what I have now because they were totally truthful in what they could supply.
VM retentions told me I would NOT be able to get more than 8Mb connection via copper connection. WRONG
BT wholesale also told me the same as they wanted my business.
BE have done everything they promised and although their support is in Rumania it is more professional than BT or VM in India!
Rant over!