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CIS · 08-11-2008, 01:28

Simple fact is lads, your UBR is over subscribed. I called support a few times and no one told me the truth, one time I got through to a UK support rep that was decent and he told me the truth. My local UBR was maxing out at 120% sometimes and this meant I would be lucky to stream a youtube video.

All today and everyday from the 20mb upgrades went live in Liverpool at the times of 3pm to 12am my 20mb is worthless, downloading at less than 1mb and not able to stream most small compressed things and now as I sit here at 12:25 I’m able to download at 1.9 – 2.1 mb without a problem. The network is packed, the pings are bad and they are over selling their product. Get on the damn phones and demand a better service.

I won’t be letting up until I can download at 1.9 – 2.1 at anytime I wish, for this is what I’m paying for.

08-11-2008, 01:28	#23
CIS Inactive Join Date: Aug 2007 Posts: 72	Re: Slow connection Simple fact is lads, your UBR is over subscribed. I called support a few times and no one told me the truth, one time I got through to a UK support rep that was decent and he told me the truth. My local UBR was maxing out at 120% sometimes and this meant I would be lucky to stream a youtube video. All today and everyday from the 20mb upgrades went live in Liverpool at the times of 3pm to 12am my 20mb is worthless, downloading at less than 1mb and not able to stream most small compressed things and now as I sit here at 12:25 I’m able to download at 1.9 – 2.1 mb without a problem. The network is packed, the pings are bad and they are over selling their product. Get on the damn phones and demand a better service. I won’t be letting up until I can download at 1.9 – 2.1 at anytime I wish, for this is what I’m paying for.