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GiancarloBiondi · 07-11-2008, 12:34

Is anyone aware of standard compensation for outages. I recently suffered a break of over 24 hours in both Internet and Cable TV services that Virgin admitted to, but having reported this twice via the dreadful complaints form I have received totally inane responses. As far as I am concerned this a breach of the service agreement.

07-11-2008, 12:34	#1
GiancarloBiondi Inactive Join Date: Nov 2008 Posts: 1	Virgin Media compensation for Outages Is anyone aware of standard compensation for outages. I recently suffered a break of over 24 hours in both Internet and Cable TV services that Virgin admitted to, but having reported this twice via the dreadful complaints form I have received totally inane responses. As far as I am concerned this a breach of the service agreement.