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PieOPah · 03-11-2008, 09:09

Yesterday I called Virgin to ask them ho to extend my TV recordings (I couldn't find it for some reason).

I have no idea what the guy an the phone thought my problem was but he seemed to want to send a signal to my box and get me to restart! I think I managed to convince him otherwise and he eventually talked me through the menu options (although he got it wrong and I managed to work it out for myself loosely based on what he was telling me!)

Anyway, after extending the recording for 10 minutes after the program has finished, I was quite disappointed to find that the last 10 minutes of Top Gear didn't record last night. WHY????

With SKY+, there were a couple of programs that we missed the end of, but with Virgin the problem seems ten fold...

Do I need to do anything else (like restarting the box) for the extended recordings to work?

Fortunately we caught up with I-player, but there are some things that I couldn't - films recorded for the kids that we would have liked to keep - ruined by so much being lost....

Why is it so difficult?

03-11-2008, 09:09	#1
PieOPah Inactive Join Date: May 2008 Location: Reading Services: VM XL Broadband (20Mb) VM XL Telephone VM XL V+ Sky Freeview Posts: 47	Extending Recordings Yesterday I called Virgin to ask them ho to extend my TV recordings (I couldn't find it for some reason). I have no idea what the guy an the phone thought my problem was but he seemed to want to send a signal to my box and get me to restart! I think I managed to convince him otherwise and he eventually talked me through the menu options (although he got it wrong and I managed to work it out for myself loosely based on what he was telling me!) Anyway, after extending the recording for 10 minutes after the program has finished, I was quite disappointed to find that the last 10 minutes of Top Gear didn't record last night. WHY???? With SKY+, there were a couple of programs that we missed the end of, but with Virgin the problem seems ten fold... Do I need to do anything else (like restarting the box) for the extended recordings to work? Fortunately we caught up with I-player, but there are some things that I couldn't - films recorded for the kids that we would have liked to keep - ruined by so much being lost.... Why is it so difficult?